Account security protection measures

Platform Security Measures


The platform employs multiple measures to protect the security of your cloud account.


Account Information Protection


In the account list of the Member Center, account email addresses are partially hidden (e.g., ali*@example.com) to protect your privacy.


What You Can Do


1. Regularly Check Account Status


- Log in to the Member Center regularly


- Check if your account status is normal


- Check if your available credit is abnormal


2. Top Up Promptly


- Maintain sufficient account balance


- Avoid service interruptions due to insufficient balance


3. Pay Attention to Abnormal Situations


If you find any of the following abnormalities, please contact customer service immediately:


- Abnormal account status


- Abnormal balance changes


Unable to use the service normally


Contact Customer Service


For security issues, please contact customer service for assistance.