What is Bill Reconciliation?
Bill reconciliation refers to the process of verifying whether platform bills match actual consumption.
Reconciliation Steps
Step 1: View Platform Bills
1. Access the Billing Center
2. Select the month to reconcile
3. View the bill list and transaction amount
Step 2: View Cloud Vendor Bills
1. Log in to the corresponding cloud vendor's console
2. View the cloud vendor's bill
3. Record the transaction amount
Step 3: Verify Amounts
Compare the platform bill and the cloud vendor bill:
- Are the billing months consistent?
Are the transaction amounts consistent?
- Are the account numbers consistent?
Step 4: Download Bills
1. Download the bill file from the platform
2. Download the bill from the cloud vendor's console
3. Save a backup for reconciliation
If Discrepancies are Found
If there are discrepancies between the platform bill and the cloud vendor bill:
1. Check if the billing months are consistent.
2. Check if the account number is correct.
3. Contact customer service for assistance.
Provide the following information:
- Platform bill number
- Cloud vendor bill information
- Amount difference
- Explanation of the difference
Reconciliation Recommendations
- Reconcile monthly regularly
- Download and save bills promptly
- Address any issues promptly. Keep reconciliation records